STEPS Counselling

A FREE service for 16 to 25 year-olds

If you or someone you know needs counselling, call or text 07885 969 774


Our counselling service for 16 to 25 year-olds is free and completely independent.

Young people can turn to us when they are having a difficult time in all kinds of ways: relationship difficulties, coping with bullying, unemployment, anxiety and stress, and many other situations.

You decide what you want us to know about yourself and it will be you who tells us, not a social worker, or a parent, or any other adult, unless you would like someone to give us information on your behalf.

Whether you see a counsellor just once or twice or want to have a course of sessions, there is no charge.

Most of our clients have between one and 12 sessions but if you felt you needed to continue counselling for a longer period, your counsellor would discuss and review that with you.

Counselling sessions are in Woking but the service is open to any young people in Surrey. Sessions last 50 minutes and are private and uninterrupted. 

Surrey Care Trust’s counselling service is provided by volunteer counsellors who work alongside an experienced, qualified counselling supervisor.

All our counsellors are members of the British Association for Counselling and Psychotherapy (BACP) and our service abides by the Code of Ethics of the Association.

Please note that this is not an emergency counselling service and our telephone/text service is checked during working hours only, although we will respond to messages as quickly as possible. If you require help out of hours, or in an emergency, there are alternative sources of help:

Samaritans – 08457 909090

Sane Line – 08457 678 000 (12noon – 2.00a.m. daily)
A national helpline for anyone coping with mental illness; sufferers, carers or concerned family or friends

East Surrey Crisis Advice Line (24hrs) – 01737 778142

Mental Health Crisis Helpline (Surrey and Borders Partnership NHS Foundation Trust) – 0300 456 8342.


children in need


WHO WE ARE AND WHAT WE DO You can call us on 01483 426990.